> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-limits-personalize.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Content Using Recommendations

> Add personalized product recommendations to your MoEngage campaigns so users discover relevant items, improving engagement and conversion rates.

# Overview

Recommendations are a group of related products often sold or marketed together. They are common in e-commerce, retail, and digital platforms. They help users by:

* **Ease of discovery**: They can quickly find related products within a set, simplifying navigation in large catalogs.
* **Simplified decision-making**: Offer curated options, making it easier for them to choose products that meet their needs.
* **Enhanced user experience**: Bundling related items into sets reduces the time spent searching for complementary products.

Personalized recommendations tailor the selection of products based on user preferences or purchase history, benefiting them by:

* **Relevant recommendations**: They see products that better match their needs.
* **Increased satisfaction**: Personalized sets align with their interests, improving engagement.
* **Better value**: They receive tailored discounts or bundles, enhancing the perceived value.
* **Efficient cross-selling**: Suggests complementary products, encouraging additional purchases.

# Channels That Support  Personalization Recommendations

| Channel             | Supports Personalization? |
| ------------------- | ------------------------- |
| Push                | Yes                       |
| Email               | Yes                       |
| SMS                 | Yes                       |
| In-app Messaging    | Yes                       |
| On-site Messaging   | Yes                       |
| Cards               | Yes                       |
| Connector           | Yes                       |
| WhatsApp            | Yes                       |
| Facebook Audience   | No                        |
| Google Ads Audience | No                        |

# Use Recommendations in Campaigns

You can personalize recommendations while creating the campaign in two ways:

<Tabs>
  <Tab title="Custom HTML Editor">
    1. While creating content, on the **Custom HTML Editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/15A6wURH74nnjwNM/images/moengage_e8e5f0.png?s=e86d0d61a14443e34c5058141a9d8e3c" alt="HTMLEDITORFINAL1.gif" width="553" height="142" data-path="images/moengage_e8e5f0.png" />

    2. In the **Template Editor** section, type *@*.

    3. On the **Personalization** dialog box, click the **Data personalization** tab.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/-bxZU6JgdbAVpfQR/images/moengage_103ac8.png?s=871d4ddc4c906ec4db365d1f7dc52885" alt="CUSTOMHTML2.gif" width="548" height="272" data-path="images/moengage_103ac8.png" />

    4. In the **Select Attribute** list, click the required set under **Product sets** and click **Done**.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/o7hiVsnTSF9UbjAk/images/moengage_c6091b.png?fit=max&auto=format&n=o7hiVsnTSF9UbjAk&q=85&s=d2d216cd1a27f2799c30125c4f751b1b" alt="CHTMED1.png" width="1254" height="968" data-path="images/moengage_c6091b.png" />

    5. In the **Template Editor** section, type *@* to select the required product set and write the Jinja code to fetch the list of product set attributes and send the product set in the communication based on user preferences.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/Dcs8UOQQQUfKam7T/images/moengage_9e504f.png?s=ac2de2cfe7ebde8797513db4e313b1b6" alt="personalization@jinjaproductset.gif" width="1350" height="404" data-path="images/moengage_9e504f.png" />

    6. Click **Preview**.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/n4AwmsJaIdVpYTc9/images/moengage_832cab.png?fit=max&auto=format&n=n4AwmsJaIdVpYTc9&q=85&s=7d878e8dd1badcde665ac2cd1c43e77c" alt="Screenshot 2024-11-25 at 2.24.05 PM (1).png" width="2870" height="1460" data-path="images/moengage_832cab.png" />
  </Tab>

  <Tab title="Drag and Drop Editor">
    1. While creating content, on the **Drag and drop editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/26EC2_AcwClNxQTL/images/moengage_a64254.png?s=4f0f81112d49a88613881ca3f56cd4b0" alt="DRAGANDDROP1.gif" width="544" height="285" data-path="images/moengage_a64254.png" />

    2. In the template editor section, on the **ROWS** tab, click *Product Sets* in the list.

    3. On the **ADD PRODUCT SET ROW** dialog box, in **Select product set** list, click the defined product set and click **Create**.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/6XSMRtflFY74UfYS/images/moengage_d438a2.png?s=cbb9cc974900e1cb877abdd8b5ece695" alt="DRAGANDROP2.gif" width="540" height="286" data-path="images/moengage_d438a2.png" />

    4. Expand the **Row layout** accordion and click the required row layout.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/uhmNimgz3uZAvQmj/images/moengage_5d6c2e.png?fit=max&auto=format&n=uhmNimgz3uZAvQmj&q=85&s=97d2689c109fc9e76160825da8271875" alt="DRAGANDDROP3.png" width="1838" height="804" data-path="images/moengage_5d6c2e.png" />

    5. Expand the **Product Block Layout** accordion and click the required product block layout.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/eAvDCQX62sknmDMM/images/moengage_733d7a.png?fit=max&auto=format&n=eAvDCQX62sknmDMM&q=85&s=f182e5c59cc62c9421542e08b309de9c" alt="DRAGANDDROP4.png" width="1828" height="982" data-path="images/moengage_733d7a.png" />

    6. Expand the **Information Mapper** accordion and define the information mapper.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/nrqcZhWNwi2no7WJ/images/moengage_766408.png?fit=max&auto=format&n=nrqcZhWNwi2no7WJ&q=85&s=8c62240590b311fb01f3e2974be0d973" alt="DRAGANDROP5.png" width="1834" height="1012" data-path="images/moengage_766408.png" />

    7. Click **Create**.

    8. Drag and drop the defined product sets on the template.

           <img src="https://mintcdn.com/moengage-docs-limits-personalize/QprUW9dM1TdOXjnQ/images/moengage_8d33cc.png?s=e7dd0a023e15cacfeb6d55cba63b7f82" alt="DRAGANDDROP7.gif" width="540" height="273" data-path="images/moengage_8d33cc.png" />

    9. Select **Preview.**

           <Frame>
             <img src="https://mintcdn.com/moengage-docs-limits-personalize/vRTERkSvb-svBYDt/images/select-preview.png?fit=max&auto=format&n=vRTERkSvb-svBYDt&q=85&s=17d23d9e490c43639ae2aa40531bcfde" alt="Select Preview" width="2878" height="1630" data-path="images/select-preview.png" />
           </Frame>
  </Tab>
</Tabs>

# Personalize Campaigns with Recommendations

You can personalize campaigns using predefined catalogs and product sets. For more information, refer to the following articles:

* [Personalizing Email campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-email)
* [Personalizing Push campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-push)
* [Personalizing On-Site Messaging campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-on-site-messaging)
